DELIVERY INFORMATION & RETURNS

Delivery Information

🇬🇧 UK Standard Delivery — FREE
All UK orders include free Royal Mail Tracked 48 delivery. Orders are usually dispatched within 1–3 working days.

🚀 UK Express Tracked Delivery — £2.00
Royal Mail Tracked 24 is available at checkout. This upgrades the postal service but does not change the 1–3 working day production time.

🌍 Europe — £6.95
Royal Mail International Tracked. Estimated delivery is 3–5 business days after dispatch.

🌎 USA, Canada & Australia — £9.95
Royal Mail International Tracked. Estimated delivery is 5–8 business days after dispatch.

International delivery times are estimates and may occasionally vary due to customs processing or local postal services.

Customs duties, taxes or import fees may apply depending on the destination country and are the customer’s responsibility.

Please note: All toppers are made to order, so please allow 1-3 working days for production before dispatch. If you need your order urgently, please contact me before ordering and I'll do my best to help!

Returns & Refunds

Because every topper is personalised and made to order especially for you, I'm unable to accept returns or offer refunds unless your item arrives damaged or faulty.

If your order arrives damaged, please contact me within 48 hours of delivery with a photo and I will arrange a replacement or refund as quickly as possible.

For any issues or questions, please don't hesitate to get in touch — I'm always happy to help! 💕

Thank you for supporting my small handmade business. Every order is made with care and truly means the world to me. ❤️